Frequently Asked Questions
Please read our FAQ before sending us a message.
All delivery charges are different depending on the shipping country, to find out your shipping charge, place your products into the basket and click the “Calculate shipping” button and enter your address to see your shipping charge. For large orders please contact us for shipping discounts..
We accept card payments Mastercard, Visa and American Express
Goods are delivered within 1 to 2 working days from the time you place you place your order, prior to 12 noon.
We deliver for free anywhere in the UK (excluding Northern Ireland) on orders over £1100 net.
We use Stripe as a payment merchant
☑ Stripe is SSL (Secure Sockets Layer) protected.
This means that both you and your customer’s information is securely transmitted throughout the entire payment process.
☑ Stripe is PCI compliant.
As a PCI Service Provider Level 1, Stripe offers the highest possible level of payment processing security.
☑ Stripe is encrypted.
This ensures the security and integrity of information through encrypting all credit and debit card numbers.
In short, Stripe exceeds the industry standards. After all, if it wasn’t considered a safe and secure option, it wouldn’t have such a strong cohort of brands that trust in its services.
You will receive a confirmation email with all the relevent information about your order, you can track you order using the track your order page.
You will receive a confirmation email with all your order details, If you require an invoice, once you have placed the order just reply to the confirmation email & request an invoice.
Send us an email